William Heath’s blog

Here’s a reply from Orange which came in yesterday:
Dear Sirs
Your Client: Wiliam Heath
Account Number: xxx
I write further to your fax dated 3rd June 2009, the contents of which are noted. As set out in my previous correspondence, points 1-3 of my offer of settlement were offered purely as a gesture of goodwill, on a [...]

You may recall where we got to with Orange, my long-term mobile phone services supplier which started threatening me and invoking debt collectors and damaged credit reputation after someone else took out a mobile phone contract in my name.
After months of trying to get them to listen Orange’s offer of settlement made no apology, [...]

Following the example of the Iranian football team the Twitterverse is turning green. What do the Mullahs make of that I wonder? Tweeting against fundamentalism and old-fashioned cockocracy. When I went into the sector in 1982 nobody told me that mixing government and IT would end up with a global community tickling dictatorships to death.

I’ve posted to the Ctrl-Shift blog the text of my GCLive talk today. It was potentially awkward having to chair the session as well as make a strong contributution, but Toby from EPG, Sureyya from Intellect and John from the Home Office were unfazed and supportive.
What I said further develops the VRM and “volunteered [...]

Over at the blog of my new company Ctrl-Shift I’ve tried to explain how much better public services could be if we looked after our own information ourselves to a far greater extent. It’s an attempt to cross-fertilise contempory thinking about user-centred identity management and personal data management with years of concern about the direction [...]