William Heath’s blog

Archive for June, 2010

Complicated thoughts on BP disaster and public flogging of Tony Hayward

Friday, June 18th, 2010

Once you’re on one US mail list it’s impossible to get off; the mail just replicates. I once signed something for the Obama campaign, and now I get all sortf of mail from liberal US causes. The latest is from teh David Plouff maillist gathering support for criticising the Republican who appeared to say sorry [...]

Why I’m doing what I now do (aka yet another intro to VRM)

Friday, June 11th, 2010

Dave Birch asked me to talk in a panel about “Identity and the Consumer” at the Digital Identity summit on 9 June. I kicked off with yet another introduction to buyer-centric commerce, customer-managed relationships or vendor-relationship management (VRM)…