William Heath’s blog

Keep up with the “control-shift” to empowered customers

Monday, October 5th, 2009

Do you sense a major redistribution of power and the restoration of something more like parity in relations between individuals and organisations? Whether you work for an organisation, or care about this as an individual you may care to keep up with this fundamental change with a free sub to the new Ctrl-Shift newsletter:

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Shift of control from the database state

Friday, June 5th, 2009

Over at the blog of my new company Ctrl-Shift I’ve tried to explain how much better public services could be if we looked after our own information ourselves to a far greater extent. It’s an attempt to cross-fertilise contempory thinking about user-centred identity management and personal data management with years of concern about the direction [...]