William Heath’s blog

Orange shop visit, and a copy of my subject access request

Wednesday, May 13th, 2009

No news from Orange. Nothing from the police. So I dropped into the shop at 261 Oxford Street (where the impersonation took place). The deputy manager there Ozzie is personable, was concerned, took the issue perfectly seriously. He thinks we may make some progress but gave me his number and said “come back to me [...]

….and a subject access request for the Orange shop, Oxford Street

Monday, May 11th, 2009

And another one for the poor old Orange shop whose inadequate client ID procedures have caused me all this grief, hassle and expense:

Draft subject access request to Orange

Monday, May 11th, 2009

How does this read?
Data Protection Officer
Orange Personal Communications Services Limited
St James Court
Great Park Road
Almondsbury Park
Bradley Stoke
Bristol
BS32 4QJ
Dear Sir/Madam
Orange associates my name with two account numbers: 57542748 and 54408568. I am particularly interested in information Orange holds about me in connection with account number 57542748.
Can I therefore under section 7(1) of the 1998 Data Protection Act [...]